Refund policy
Refund & Return Policy – Oscello:
At Oscello, customer satisfaction is our top priority. If you receive a product with any issue or defect, we’re here to help.
Return Eligibility:
• Returns are only accepted if the product is defective or has a fault.
• The product must be unused, in its original packaging.
• The return request must be made within 48 hours of receiving the order.
• The customer will bear shipping charges for returns.
Note:
“We do not refund for change of mind or dissatisfaction based on expectations not aligned with product details.”
How to Initiate a Return:
Please contact us at +92 318 4201479 with your order number and issue details. Our team will assist you promptly.
Thank you for shopping with Oscello – It’s all about fashion.